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  1. Old Technology Leads to New Beginnings at Vancouver Scanning Company

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    For a company that specializes in scanning and document digitization, the rapid evolution of technology is a simple reality. Even long-term employees nearing the age of retirement embraced the use of technology decades ago—in both their work and private lives.

    Of course, not everyone belongs in this camp. One wonderful employee in particular spent nearly their entire career pursuing analog work streams. Their focus was the microfilm cameras—and the large, specialized drawings and documents that didn’t translate well onto scanners and other more modern solutions.

    This operator flat out refused to learn about computers, even when the company offered to pay for a series of courses. In fact, the term technophobe was woefully inadequate to express the object horror that somehow technical inaptitude would lead to the downfall of expensive equipment.

    Various work options were tried: high-speed document scanners, large format scanners, book scanners—all met with failure. At this point, management was becoming increasingly concerned about finding the employee a long-term role since the tech kept changing in just about every department.

    Finally, one inspired supervisor suggested quality image control. The task was relatively simple. All that was required was navigating to a specified folder and opening the first image by clicking it. Then the employee simply had to advance through all the images in the work folder, making notes of any missing, abnormal or skewed images that required re-scanning. The logic was an image is an image, whether it’s on microfilm or a high-resolution screen. Moreover, the work was very similar to what the employee had performed for years, inspecting microfilm on a light table.

    Ultimately, it proved to be the great fit, and Micro Com gained one of its greatest quality controllers in the history of operations. Over time, the employee’s fear of computers subsided considerably—they’re even approaching new technically oriented tasks with cautious optimism.

    The moral of the story is that bridging a change sometimes requires small steps—but it can lead to new directions and positive outcomes for all concerned.

  2. Micro Com Systems a Diverse Work Force Leads to Rich Corporate Culture at Vancouver Scanning and Records Management Company

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    It’s no secret that the strength of any business is its people. And service bureaus are no different. As a Vancouver-based company that specializes in document scanning and digitization services, many of the tasks are simple and repetitive. They range from pulling staples to preparing documents for scanning. And the people who fulfil these positions include students, retirees, and many new immigrants to Canada. In fact, the array of culture, diversity, and knowledge have added considerably to the skills and corporate culture of the company.

     

    In over 40 years of business, Micro Com Systems (MCS) has employed people from all around the globe. Many of these employees possessed high level education from their home countries, but needed to upgrade their skills and training in order to be recognized in Canada.

     

    Working at Micro Com helped bridge this gap while they attained the education and certifications necessary to practice in Canada. Here are a few of the standouts over the years:

     

    Fillip – Full ride scholarship in Political Science, Macedonia

    Veena – Master’s Degree in Economics, India

    Maria – Master’s Degree in Physics (was a nuclear scientist in Romania)

    Ferdinand – Philippines, had a CGA but liked the low-stress social environment of MCS better

    Alan S – Author, Business Executive in India. Ran for an MLA position locally.

    Steven B – Marketing degree, Ireland

    Bradley S – Dental Student, Australia

    Diana – Professor, Bulgaria

       

    Since 1975, well over 1100 people have been employed at MCS. In fact, there have been over 600 employees in the last dozen years alone. And from 2004 to 2006, nearly 180 were brought onboard for a particularly busy stint.

     

    Today, about 50 people make up the core team at Micro Com’s Burnaby facility. Many are long-term employees who have been with the company for ages (up to 40 years in some cases). However, it is the interplay of old and new, the unique combination of age, experience, and ideas that have truly enriched the business and culture.

     

    People bring a little part of themselves into the places they work. And these new ideas, skills, and the vast wells of knowledge are what has given Micro Com an edge when it comes to creative problem-solving and work fulfilment. All enterprises are defined by their team member, and people remain the number one reason that Micro Com is still a rich place to work and do business.

  3. Digitization and Scanning: The Files from Beyond

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    Digitization and scanning seem like relatively straightforward tasks. But when you run a large-scale service bureau, the reality is that no two jobs are ever quite the same. As two of our scanning specialists, Kathy Di Tomaso and Shelley Vogt have over 70 years of experience handling other people’s paper, between them. And these ladies know that delivering high-quality results takes a little extra effort—and considerable expertise.

    Vancouver Document Scanning

    As a fully scalable scanning and digitization centre in Vancouver, Micro Com Systems is often called on to do jobs for government organizations, libraries, as well as private companies. Sometimes these clients have procrastinated on important digitization projects a little longer than advisable. As a result, team members have to be prepared to negotiate a number of challenges when sorting through thousands of boxes that have on occasion contained documents dating as far back as the 1800s—as well as other surprises. Every sheet of paper must be checked before it can be fed into a scanner. Folds have to be smoothed and staples need be removed. Even older documents on the brink of disintegration have to be prepared. And it’s up to the team members at Micro Com to digitize these documents before the information they contain is lost forever. Of course, dust is a regular occurrence when sorting. But sometimes documents have also been exposed to fire and flooding. This might mean removing little burned bits of paper or separating documents that are gummed together with mould and mildew. There’s even been the occasional post-mortem mouse, which one can only hope expired peacefully after a long and fulfilling life nibbling on select documents.

    Vancouver Scanning Company

    Today, team members are prepared for anything. And they have access to protective gloves and lab coats that can be donned when necessary. Besides negotiating the occasional biohazard, there are the more predictable challenges. Papers that are stained, dog-eared, and crumpled all require special pre-press preparation. Then there are the older documents that are occasionally secured by staples that are so big and strong that removing them take brute strength and pliers! Team members have even been called on to handle rare and valuable books and scrolls printed on exotic materials like cotton, onion skin, and linen. The point is, whatever you’re working with, reliable team members like Kathy and Shelley have been there and done that. Document digitization allows businesses to free up valuable real estate by disposing of a surplus of storage boxes—and best of all they need never discover the surprises that await within.

    Contact Us Today – Scanning Company in Vancouver

    To learn more about the document digitization and storage solutions at Micro Com Systems, please call 604-872-6771 or reach out online.
  4. Document Digitization: Experience + Innovation = Expertise

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    Clients who patronize a document digitization, image scanning, and data capture bureau like Micro Com Systems (MCS) expect the work to be on point. After all, many organizations could manage most of these jobs in-house, but sometimes scale or special requirements warrant a professional touch.

    As a firm that specializes in document imaging, Micro Com has become very good at replicating images with impeccable quality. And many organizations are quite happy to pay for the work they would rather not do.

    But while all of MCS’s clients have paper or microforms to scan, very few jobs can be processed in exactly the same fashion. For example, a recent client had a number of large format plans that were interfiled with regular letter and legal sized documents. And the customer required the final scanned images to mimic the original paper files exactly.

    This meant the large format and letter/legal documents first needed to be separated and then scanned on different platforms. Then they needed to be earmarked with placeholder targets by hand so the pages could be correctly assembled post scanning.

    Anticipating that this could be the first of many similar jobs, the team at Micro Com Systems put their heads together for a solution to streamline the process. Staying on top of emerging trends in hardware and software is incredibly important in the scanning industry. As a result, the team was able to leverage their knowledge and create an application using Microsoft Ink.

    The application allowed them to generate placeholder targets using a special stylus and tablet. The data from these forms were stored in a database, which subsequently printed a new generation of targets that allow the separate work streams to be combined electronically.

    Because of this, subsequent jobs with similar requirements can now be performed easily, without piling on considerable costs for time and labour.

    While customers may not appreciate the subtleties of how individual jobs are processed, they always appreciate high-quality work that is delivered on time and on budget. In short,  as a  document digitization, image scanning, and data capture bureau, Micro Com knows how to innovate to meet the needs of different clients. It’s how they can ensure people get the documents they need, exactly the way they need them.

  5. Vancouver Scanning and Digitization Company Talks QC

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    When considering a scanning and digitization company, Quality Control (QC) isn’t necessarily the first thing that comes to mind. After all, when you hire a professional to do the job, there’s an expectation it will be done right.

    However, when you’re a large scanning and digitization company dealing with millions of pages each month, the sheer volume of paper and resulting scanned images could contribute to potential problems. Many businesses set internal quality standards at rate of 99.5% accuracy. Assuming most organizations can accept an error rate of .05%, thousands of errors would occur over a million pages, and that’s simply not acceptable.

    That’s why Micro Com Systems in Vancouver has implemented rigorous and proprietary production task and procedure manuals specifically for paper and micrographic files being converted to electronic images.

    This isn’t simply a spot check. It’s a full pre- and post-scanning program to ensure that pages are readable—and that the final digitized results are accurate and true to form.

    QA isn’t easy. And not all scanning companies hit the same standard. As a business that’s evolved over 43 years, the team at Micro Com have continually checked and doctored their process. Today, they are confident it holds up as one of the best in the industry.

    There are many times when QA will take longer than a scanning job. But when so many businesses rely on you accurately capture and digitize information, it’s the only way to consistently deliver quality results. That’s why QA isn’t just a process at Micro Com—it’s a promise.

  6. Micro Com Systems Resists Being Labelled

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    There’s an old adage that goes, “a business with no sign is a sign of no business.” That’s not quite the case with the Burnaby-based document digitization, image scanning, and data capture firm Micro Com Systems. While visitors to the office may have noticed the distinct lack of signage, there’s actually a very compelling reason that Micro Com Systems embraces its anonymity.

    Back in the early 2000s, Micro Com was shortlisted to provide services to a firm that was contemplating adding to its internal scanning capabilities. This company had a very high public profile and needed any potential outsource partner adopt many of its methods and standards to protect its security and confidential information.

    Before committing, the organization had their security personnel conduct a thorough and methodical examination of the Micro Com offices, networks, and staff. They made a few minor recommendations, which were quickly implemented. Then they dropped a bombshell—they insisted that all signage be removed from the buildings and vehicles. MCS would be named as a partner, and therefore could become a potential target of this organization’s enemies.

    It was a difficult choice. In exchange for a significant volume of new work, all exterior branding and signage would need to be sacrificed. The partners in the company worked very hard to establish and nurture MCS, and they were very proud of their achievements. Ultimately, the opportunity for significant growth won out, the signs were removed and many, many millions of documents were scanned.

    Fast forward to 2018, the contract is finished, but there are a surprising number of corporate clients who work with sensitive information and appreciate the added security that Micro Com’s anonymity provides.

    It’s a strange twist, but in this case Micro Com’s anonymity has become a big part of the company’s corporate identity. After all, embracing ideas clients like just seems like the smart thing to do.

  7. Secure Document Digitization: Keeping Sensitive Information Private

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    There’s been a lot of talk about how using shared servers can pose a security threat. This is particularly relevant when it comes to document digitization. Recently, the team at Micro Com Systems won a contract from an agency that was concerned about how and where their sensitive information would be stored during the process of document digitization. The customer’s internal security department determined that Micro Com’s policy of only using their own in-house servers made them the preferred choice. (more…)
  8. Microfilm or Bust

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    As a company engaged in all forms of document digitization, image scanning & data capture, Micro Com has been a part of the BC market since 1975. During that time, they have assisted many businesses, organization, and individuals with data capture, digitization, and archiving. This included transferring old and precious documents to microfilm, which is 100% archival if processed to stringent standards.

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  9. Introducing the Contex HD5450 Scanner – Vancouver Document Scanning Company

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    For people who need to access and share documents on a regular basis, scanning and digitization just makes good sense.

    Of course, not all scanning companies are created equal. The storage and management of large format documents such as blueprints, plans, maps, and drawings can leave some businesses puzzling over a solution. But hey, those companies aren’t Micro Com Systems. With an average output of over one million pages per month, we are Vancouver’s scanning specialists.

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Micro Com Systems Ltd.

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Micro Com Systems LTD.
8527 Eastlake Drive Burnaby BC V5A4T7

1.604.872.6771

vaninfo@microcomsys.com
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