Even though we have customers in every type of business and industry under the sun, they all have one thing in common: a significant amount of paper documents or archival microfilm. Many are aware of the benefits of scanning their records, but are overwhelmed and don’t know where to begin.
This is what our client account representatives excel at. Our team meets with potential new clients and assess how they currently store and access vital documents. Then our client account reps can make solid recommendations customized specifically for the client.
In order to facilitate this valuable sharing of information, and make it easier to fully understand before the project begins, Micro Com Systems has designed an easy-to-complete questionnaire that can be found on our services pages on our website. New (and existing) customers can fill out these forms before contacting our team.
Because you’ve provided virtually all the project details to us in this form, when our account reps respond to your quote request, they can respond in a more meaningful way with pointed questions regarding the project at-hand, and we can finalize the details quicker so you get your job competed sooner.
We will also ask for a typical cross-section of records from the client to make certain both parties are on the same page. We use one of your sample records and provide a free sample scan so you can see what you’re getting. When the client’s expectations, project specifications and deliverables are all agreed upon, we provide a comprehensive cost estimate and timelines.
When you can provide us with as much information as possible at the beginning of the process, it helps things go much more smoothly, and more importantly, much more quickly.
If you’re interested in learning more about how you can use digital archiving and scanning for your business records, fill in our project questionnaire and our customer account representative will contact you within 1 business days to get started.